Help us by describing the bug in LiveLab and providing your user environment info.

Name

First Name

Last Name

Email

What went wrong? Please describe the problem you encountered, including the date, time, and room URL.

e.g. At 9pm on October 1, I was in room xuesdj39flskdjf, with 5 other participants rehearsing for a dance performance. After the 7th person joined the room, I started to lose random feeds.

What was the desired outcome?

e.g. 7 participants were supposed to see and hear each other.

Have you encountered this bug before? How often has it happened?

e.g. Yes, it happened the following night while rehearsing.

Please run the following troubleshooting tests from What is My User Agent? and WebRTC Troubleshooter, and paste the test results in this section to provide more info about the user environment and device configuration where the bug happened.

Are there any other issues we should know about?

Thank you! In the future, if you are encountering a bug, please complete the following steps to obtain more information about the problem you’re encountering and share it with us:

Right-click on the webpage, and select 'Inspect'.
Click on the 'Console' option at top.
Check to see any console log addressing the error.
Take a screenshot of the console or record your screen with your LiveLab interface with the console log open on the side.
Share your screen shot or recording materials with us by emailing livelab@culturehub.org.

Help us by describing the bug in LiveLab and providing your user environment info.

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